An overwhelming 94 percent of those surveyed recognize supply chain management's strong correlation to financial success, but expectations of medical and surgical distributors are increasing.
Medical and surgical distributors can make a difference in organizational success. Utilization – 70 percent of respondents noted wasting and overutilization of supplies as a significant or somewhat significant problem within the organization, with a higher percentage among department managers (81 percent).
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Manual tasks – 49 percent of frontline providers report manually counting and tracking supplies with nearly half (46 percent) of frontline providers saying this has a "very" or "somewhat" negative impact on their workplace productivity.Missing supplies – three quarters (74 percent) of frontline providers say looking for supplies that should be at hand (but aren't) has the most negative impact on their workplace productivity, and even more department managers (84 percent) say the same.The survey, which included hospital supply chain decision makers as well as clinicians, showed two out of three (67 percent) respondents have observed clinical staff frustration caused by supply-related issues, including:
"Unfortunately, many doctors and nurses feel that solving these problems is outside of their span of control, which further affects job satisfaction."Ĭlinician frustration around supply chain issues is common. Most critically, it pulls clinical focus away from patients and adds to existing stress on the staff when retention and satisfaction is already a concern," said Lori Walker, vice president of Distribution Services at Cardinal Health. "The burden on clinicians of non value-added supply chain tasks creates a host of other issues in health care organizations.
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